Tacq Terms of Service
Welcome to Tacq — a managed contact platform developed and maintained by the independent Tacq Team. By using our application, you agree to these rules.
1. Nature of the Service
Tacq is a tool for establishing secure connections ("anonymous handshakes"). We provide technology to create isolated communication sessions without the need to reveal your personal data.
Tacq is intended for users aged 13 and older. By using Tacq, you confirm that you are at least 13 years old; people under 13 may not use the app. Some features (such as the end-to-end encrypted secret modes) are restricted to adults.
2. Account Security
Since we do not link accounts to a phone number or personal email, traditional password recovery (via SMS or email) is impossible. You are solely responsible for the security of your password and the generated Master ID. If lost, it is technically impossible to restore access to your chats.
3. Your Responsibility for Content
The Tacq system does not require you to enter personal data (PD). However, if you voluntarily choose to share your real name, phone number, bank details, or sensitive documents in a chat, you bear full responsibility for the distribution of this information. We strongly recommend sharing sensitive information only with interlocutors you fully trust. If you use the secret modes (end-to-end encrypted "Secret" and "Top secret"), the content of those messages is available only on the device where the chat is held and is not backed up on our servers — if you lose or change that device, this history cannot be recovered.
4. Session Isolation and Prohibition of Transfer
Each communication session (chat) in Tacq is unique and belongs only to its participants (or the owning organization in the case of business accounts). You may not sell, rent, or otherwise unlawfully transfer access to your account to third parties.
5. Unacceptable Behavior and Spam Protection
Tacq is created for productive and secure communication. It is strictly forbidden to:
- Engage in any form of child sexual abuse or exploitation (CSAE), including grooming, sexualizing a minor, or sharing child sexual abuse material (CSAM).
- Use the platform for spamming, mass unsolicited invitations, or creating automated botnets.
- Publish, upload, or distribute illegal, extremist content, or materials that infringe on copyrights.
- Use the system to threaten, blackmail, or harass other users.
We have zero tolerance for CSAE and act on it under our Child Safety Standards: offending content is removed, the account is permanently banned, and we report to the appropriate authorities where required by law.
The Tacq Team reserves the right to apply automated Rate Limits to protect the infrastructure from flooding and DDoS attacks.
6. Blocks, Reports, and Conflict Resolution
You have two tools to control your communication. First, the "Block" button: if an interlocutor behaves inappropriately, you can instantly sever the connection — a blocked session permanently loses the ability to send messages or make calls unless you unblock it. Second, the "Report" button: if a message or a person violates the law or these Terms — for example harassment, spam, threats, or content that endangers children — you can send a report to our team. We review the reports we receive and may remove infringing content, issue a warning, or block an account under these Terms and our Child Safety Standards. We do not guarantee a specific outcome or a response time for any individual report.
7. License to Use Tacq, and Our Intellectual Property
Tacq grants you a personal, limited, non-exclusive, non-transferable, revocable license to use the app for your own communication, subject to these Terms. The Tacq software, name, logo, design, and all related intellectual property belong to the Tacq Team and are protected by law (patent pending, U.S. Patent Application #64/026,998). You may not copy, modify, reverse-engineer, resell, or create derivative works from the app except as permitted by mandatory law. If you send us feedback or suggestions, you allow us to use them freely, without obligation or payment to you.
8. Third-Party Services
Tacq relies on third-party infrastructure — including Google Firebase (hosting, database, notifications), Twilio (connection relays for calls), and the app stores through which you install Tacq. Your use of Tacq may also be subject to those providers' own terms. We are not responsible for third-party services, and their availability or changes are outside our control.
9. Not for Emergencies
Tacq is a communication app, not a telephone, carrier, or emergency service. You cannot use Tacq to contact emergency services (such as 112, 911, 101, 100, or 102) and you should not rely on it in an emergency. Message and call delivery depend on the internet, your device, and third-party networks, and are not guaranteed. Always keep another way to reach emergency services.
10. Availability, Changes, Suspension, and Termination
We may change, improve, limit, suspend, or discontinue any part of Tacq at any time, including during early access or a pilot, when features may still change and are provided without any guarantee. We may suspend or permanently block an account (Master ID) that violates these Terms, our Child Safety Standards, or applicable law, or where necessary to protect users or the service. You may stop using Tacq and delete your account at any time. Sections that by their nature should survive termination (for example 3, 7, 11, 12, 13, 15, 16, and 18) continue to apply after your account ends.
11. Disclaimer of Warranties ("As Is")
Tacq is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and availability. We do not warrant that the service will be uninterrupted, timely, secure, error-free, or free of harmful components, or that any message or call will be delivered. While Tacq offers end-to-end encrypted secret modes, no security method is perfect: we do not warrant that encryption cannot be broken or that communications cannot be intercepted, and you use these features at your own risk. We are not responsible for the conduct, content, or data of any user or third party. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.
12. Limitation of Liability
To the fullest extent permitted by law, the Tacq Team will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or communications, arising out of or related to your use of (or inability to use) Tacq, even if we were advised of the possibility. To the fullest extent permitted by law, our total aggregate liability for all claims relating to Tacq is limited to fifty US dollars (US$50). Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, willful misconduct, or death or personal injury caused by our negligence.
13. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless the Tacq Team from any claims, liabilities, damages, losses, and reasonable expenses (including legal fees) arising from your content, your use of Tacq, your violation of these Terms, or your violation of any law or the rights of another person.
14. Reporting Intellectual-Property Infringement
We respect intellectual-property rights. If you believe content on Tacq infringes your copyright or trademark, contact us at support@tacq.app with: a description of the work, where the material is located, your contact details, and a statement that you have a good-faith belief the use is unauthorized. We will review valid notices and may remove infringing content and act against repeat infringers.
15. Export Control and Sanctions
You may not use Tacq if you are located in, or are a national or resident of, a country or territory subject to comprehensive government embargo, or if you are on a relevant restricted-party or sanctions list. By using Tacq, you confirm that this is not the case and that you will not use Tacq for any purpose prohibited by applicable export-control or sanctions laws.
16. Governing Law and Dispute Resolution
These Terms, and any dispute arising out of or relating to them or to Tacq, are governed by the laws of the State of Israel, without regard to conflict-of-law rules. The competent courts of Israel will have jurisdiction over such disputes. Any claim must be brought individually, and not as a plaintiff or class member in any class, collective, or representative action. This section does not deprive you of any mandatory consumer-protection rights available to you under the law of your country of residence, which continue to apply where they cannot be waived by agreement.
17. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the date and, where appropriate, notify you within the app or on our website. Your continued use of Tacq after the changes take effect means you accept the updated Terms. If you do not agree, stop using Tacq and delete your account.
18. General
If any provision of these Terms is found unenforceable, the rest remain in effect. These Terms are the entire agreement between you and the Tacq Team regarding Tacq. Our failure to enforce a provision is not a waiver of it. You may not transfer your rights under these Terms; we may transfer ours to a successor (for example, to a company that continues Tacq). We are not liable for failures caused by events beyond our reasonable control (force majeure). Notices to you may be given within the app, by the contact you provided, or on our website. These Terms are published in English, Russian, and Hebrew; if there is a conflict between versions, the English version prevails, except where local law requires otherwise.
19. Contact
Tacq is operated by the Tacq Team. You can reach us at support@tacq.app. Correspondence address: P.O. Box 5431, Israel.
Last updated: 24 July 2026.